Return and Refund

🔁 Return & Refund Policy -elite deals hub

At EliteDealsHub, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully before requesting a return or refund.

📦 Return Eligibility

We accept return requests for eligible products within 7 days from the date of delivery.

To qualify for a return, the product must:

  • Be unused and in its original condition.

  • Be returned with the original packaging, accessories, manuals, and tags (if applicable).

  • Not show signs of misuse, damage, or alteration by the customer.

  • Be accompanied by a valid proof of purchase or order number.

❌ Non-Returnable Items

The following items are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect:

  • Digital products (eBooks, templates, guides, software, downloads)

  • Gift cards

  • Personal care and hygiene products that have been opened or used

  • Customized or personalized products

  • Products marked as "Final Sale" or "Non-Returnable"

📸 Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your Order Number

  • Clear photos or a short video of the product

  • Photos of the product packaging (if applicable)

  • A brief description of the issue

Once verified, we will arrange a replacement or refund, depending on product availability.

🔄 How to Request a Return

To start a return, please email us at:

📧 support@elitedealshub.shop

Include the following information:

  • Full Name

  • Order Number

  • Product Name

  • Reason for Return

  • Photos or videos (if required)

Our customer support team will review your request and provide return instructions.

💰 Refund Policy

After receiving and inspecting the returned product, we will notify you of the status of your refund.

Prepaid Orders

Approved refunds will be processed to your original payment method within 5–7 business days after the return is approved.

Cash on Delivery (COD) Orders

Approved refunds for COD orders will be processed via bank transfer or UPI. You may be asked to provide your bank account or UPI details.

Processing times may vary depending on your bank or payment provider.

🔄 Exchange Policy

We offer replacements or exchanges for products that are:

  • Damaged during transit

  • Defective

  • Incorrectly shipped

Exchange requests must be submitted within 48 hours of delivery and are subject to stock availability.

🚚 Return Shipping

If the return is due to:

  • A damaged product

  • A defective product

  • An incorrect item sent by us

EliteDealsHub will arrange or reimburse eligible return shipping costs, where applicable.

For returns due to a change of mind or other customer-related reasons, return shipping costs may be the customer's responsibility.

🚫 Order Cancellation

Before Shipment

Orders may be cancelled before they are shipped. If payment has already been made, eligible refunds will be processed to the original payment method.

After Shipment

Once an order has been shipped, it cannot be cancelled. You may request a return after delivery if the product is eligible under this policy.

📦 Cash on Delivery (COD) Orders

To ensure fair use of our services:

  • Please place COD orders only if you intend to accept delivery.

  • Repeated refusal of COD deliveries without a valid reason may result in restrictions on future COD orders.

⚠️ Important Notes

EliteDealsHub reserves the right to refuse a return or refund if:

  • The product does not meet our return eligibility requirements.

  • The return request is made after the eligible return period.

  • The product has been used, damaged by the customer, or returned without its original packaging.

  • Evidence of misuse or fraudulent activity is found.

📞 Need Assistance?

If you have any questions about returns or refunds, please contact us.

EliteDealsHub Customer Support

📧 Email: support@elitedealshub.shop

🌐 Website: elitedealshub.shop

🕒 Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Thank You

Thank you for shopping with EliteDealsHub. We appreciate your trust and are committed to providing a fair, transparent, and hassle-free return and refund process.

EliteDealsHub – Shop Smarter. Live Better.